GRA Offers Taxpayers Various Channels Of Payments As It Goes Cashless


The Ghana Revenue Authority has since July 1 begun implementation of its cashless policy and as a result neither cash nor cheques are accepted at any of its domestic tax offices.

Thus, the Authority is urging all taxpayers to acquaint themselves with digital systems in order to satisfy tax requirements to the state.

Speaking on Eye on Port, Head of the Project Transformation Unit of the Ghana Revenue Authority, Isaac Kobina Amoako, stated that going digital aligns with government’s agenda to digitize the economy to promote efficiency, convenience as well as improve Ghana’s ranking in the ease of doing business.

He said, “this policy will help us improve our tax compliance and do away with the manual ways of carrying cash and filing tax returns. Also, if you improve ease of doing business ranking, you become attractive to investors.”

According to Isaac Amoako, going cashless has indeed given a variety of channels to clients of the GRA who can now make payment or file tax returns anywhere in the world at any time of the day.

He revealed that the Ghana Revenue Authority has an arrangement with 22 commercial banks and plans are in progress to enrol rural banks as well to cater for GRA’s cash transactions with the public.

The Head of the Project Transformation Unit, however, indicated that, “in the interim, cheques coming from rural banks would be accepted in any of these commercial banks.”

Mr. Isaac Amoako said the Ghana Revenue Authority has relinquished cash handling to the banks while focusing on its core function of assessing taxpayers, collection of taxes for the state and paying these revenues into the consolidated fund.

Contributing to the subject, Head of the IT Service Center at the GRA, Mrs. Mercy Amerley Brocke, said one can sign up via the centralized government platform, “” using his or her email address and telephone number.

She said once a user is signed up, one has to select Ghana Revenue Authority from the options available, to reach the “file and pay taxes” button.

From that menu, one would be able to select the type of tax, payable using the Tax Identification Number.

Mrs. Brocke indicated that clients could make payments via visa or credit cards, mobile money, QR code scan, bank deposits to pay all forms of taxes including value added taxes (VAT), withholding taxes, personal income tax, company taxes and customs duties.

She added that “we have also launched the USSD code *222# which you can use to transact with the GRA.”

The Head of the IT Service Center at the GRA, revealed however that taxpayers who do not register with the platform can still access invoices at GRA’s offices and pay directly at the banks.

She stated that without a Tax Identification Number or Personal Identification Number of the Ghana Card, one cannot do business with the GRA and urged taxpayers to take advantage to register for the Ghana Card.

Head of the Project Transformation Unit of the Ghana Revenue Authority, Isaac Kobina Amoako asserted that “if you fail to submit a return to the government, a penalty is imposed on you for not submitting the return for the time required. Also, if you do not make payments for the time required, interest is imposed on the principal debt owed government.”

He said payments to the GRA using cheques only take effect after cheques are cleared 48hrs after issuance at the banks hence, he advised taxpayers to issue cheques in advance of date of expiration in order to avoid the penalties thereof.


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